What
brings on parent-child relationships in an adult world? -
Fear, hurt, and anger. What do parent-child relationships
create in an adult world? - Fear, hurt, and anger! Which is
why successful organizations avoid these relationships.
Here's
a quick example:
In
an adult-adult relationship, a new salesperson is hired and
given an activity level that will be measured (so many
calls, so many emails, etc. along with an expected sales
result) because sales will not come in right away from their
efforts. The activity level is the commitment that will
guide future decisions as the sales results are tracked. If
activity levels agreed to are not met and expected sales are
not coming in, then it is clear the 'ownership' is the
salesperson's. If the activity levels are met and expected
sales are not coming in, then possibly it is a market issue,
a product issue, a training issue, or a sales skill issue
and that information can be used in the decision-making
process.
In
a parent-child relationship, a sales quota is established
and if not met, then blame and accusations ensue as
decisions are made.
The
same types of dysfunctional behaviors appear in other parts
of an organization that operate on a parent-child
relationship model.
So
what can you do to make sure you operate in adult-adult
relationships? Keep talking, keep measuring activities, and
keep working to clearly define 'ownership'. If you do, you
will minimize the times you begin to hear yourself sounding
just like one of your parents when they were
reprimanding you.
Wishing
you all the best in your quest to enhance your
communication.