20. Can I use or reprint articles from the Oxford Company website?

1. What topics does Jeffrey speak on?
Jeffrey is capable of speaking on a variety of topics including:

• change
• customer service
• negotiation
• sales
• teams
• time management
• communication

Jeffrey consults with his clients and customizes his keynotes and seminars to meet each organization's specific needs. Jeffrey also offers many standard seminars and keynotes. For a more detailed description of Jeffrey's speaking topics click here.

2. What makes Jeffrey unique from other speaker/trainers?

Jeffrey has programs available for customization from entry level through seasoned professionals. Some material unique to Jeffrey is: Directed Communication™, polar communication, and selling to values. Jeffrey will research and analyze your industry and organization prior to each engagement in order to fully tailor his keynotes and seminars to your specific organizational needs.

3. How can he apply the topic to our event?

Change Lots of flexibility with this topic. Jeffrey has conducted hybrid classes on change-leadership-teams-sales-negotiation-influence. The only thing constant with these classes is the great results you receive.

Customer Service Jeffrey uses just about every training technique available to apply the customer service lessons to the environment of the participants. The lessons in these programs provide skills for quick fixes and for building long-term solutions that lighten the workload.

Negotiation Introductory and advanced programs are designed to take participants to the next level in their ability to negotiate. Techniques and counter-tactics are shared along with the underlying principles that create an understanding as to why they work.

Sales These classes provide the understanding to put sales and sales management into your control. The lessons learned in these classes share the skills to separate buyers from a N.A.P.™, and fence sitters from evangelists.

Teams Teams, leadership, team leadership, sales teams, customer service teams, and team design are just some of the possible topic focuses in this category.

Time Management Turning goals into specific measurable objectives are only part of these classes. Combining these elements with other disciples like sales, customer service, teams, and management bring the desired results into focus.

Communication Learn to use expert skills of observation, listening, communication, decision making and persuasion.

Jeffrey's programs are based on the successful elements of communication that impact success in business and non-business situations. They are interactive, fun, and full of learning opportunities. All programs are tailored and customized to your specific needs. Your satisfaction is guaranteed.

4. How can he present on so many topics?
Jeffrey uses the Directed Communication™ model (see more) to develop all of his programs. The intuitive process of Directed Communication™ is simply: What successful people do! All of Jeffrey’s programs combine the following simple truths with easy-to-remember rules that raise the influence of every participant. Salespeople, managers, department heads, CEOs, customer service, and front line employees will all be saying, “I know exactly what I will do to put these principles into practice!”

5. How long are Jeffrey 's presentations?
Jeffrey provides 45-minute keynote sessions, 1.5 - 3 hour breakout / training sessions, half-day, full-day, and multi-day workshops. Click here for a list of all Jeffrey's speaking options.

6. How in-depth is Jeffrey's knowledge of communication?
If you ask him, he'll say he's in awe of how much there still is for him to learn. He has been conducting programs on communication since 1988 and is brought into organizations that need to make the best even better. Many of his learning models are cutting edge and profound in their simplicity.

7. How do I know if Jeffrey is available for the date of my speaking engagement?
Please contact Jeffrey at 714.960.7461 or by e-mail.

8. What are the AV requirements?
Jeffrey presents with and without additional AV (besides himself). The decision based on: 1) what is best for the audience, 2) the objectives of the presentation, and 3) specific client requests. (see more)

When AV is used, Jeffrey provides his own laptop computer to deliver the presentation. Jeffrey requires that you provide a projection unit (LCD, etc.) and a screen. A lapel microphone is always requested for keynote presentations and generally for all sessions with more than 20 participants. A second hand-help microphone may also be requested. Additional AV may include a whiteboard, electronic whiteboard, overhead or flip-chart, depending again on the best tools for your presentation. Click here for our meeting planner AV requirements page.

9. What can we expect relative to session materials?
Jeffrey provides a variety of learning guides, depending on the presentation and circumstances. Workshops involve substantial collateral material. All materials will be customized with your event or group logo. Jeffrey often receives compliments on the completeness and helpfulness of his learning guides, as they are often used as reference guides during future initiatives. You might want to supply his book or other products to attendees as well. Click here for a listing of products available.

10. Can you provide a photograph for promotional materials?
High-resolution photographs of Jeffrey can be provided electronically via e-mail, or you can download them from this Web site. Click here to download pictures of Jeffrey.

11. Can you provide references from past speaking engagements?
Letters of reference from past speaking engagements are available on request. Letters can be mailed or faxed to your location, sent electronically via e-mail, or you can click here to view our online testimonials.

12. Can you provide us with a biography and presentation introduction?
A detailed biography and/or presentation introduction can be sent to you via mail, fax, e-mail, or you can view these documents by clicking on the links below.

Biography .pdf

Biography .html

Presentation Introduction .pdf

Presentation Introduction .html

13. Can you send us a promotional video of a past speaking engagement?
Promotional videos are available upon request via e-mail, or you can easily download a streaming video clip of one of Jeffrey 's presentations by clicking here.

14. What are Jeffrey 's presentation fees?
Jeffrey 's presentation fees range from $5,000 - $20,000 USD for North American engagements, and $8,000 - $30,000 USD for International engagements. Fees depend on the type of presentation (keynote, keynote and breakout, training), the level of customization involved to provide an excellent program to your organization, the length of the program, and the amount of time required to travel to the engagement.

15. How do you handle expenses and travel arrangements?
Jeffrey's airfare and hotel can be direct billed to the client or will be billed with all other travel related expenses after the engagement event. For domestic travel: full coach fare, non-stop direct flights when available. For international travel: business class, non-stop direct flights when available. Jeffrey prefers to have ground transportation arranged for travel to/from airport.

16. Do you book other speakers besides Jeffrey?
Yes. We exclusively work with other CSP's for speaking engagements and a highly skilled group of trainers and consultants with proven track records.

17. What other services can Oxford Company offer?
Oxford Company can provide products, personnel, guidance, and documents for the development and growth of your organization.

18. What is Directed Communication™?
Each Directed Communication™ program is based in 5 principles and customized for each specific audience.

The first principle deals with the assumptions that are present when individuals engage in any relationship or interaction.

The second principle focuses on the optimal methods for assessing the person and the purpose in a specific timeframe.

Third: How to ask the right questions in the right way to identify the values, needs, and attitudes present in any interaction.

Fourth: How to formulate agreements based on what you learn about your counterpart, and how to break away from the trite techniques that quell positive relationships.

And the fifth principle provides structure to the process of managing the promises, obligations and responsibilities that result from powerful and productive communication.

These five principles are present in the communication process of successful individuals: Directed Communication™ is what successful people do. The conscious development of skills in each of these principles helps you better identify issues you see every day and will improve the performance of your Superstar cast. All of Jeffrey’s programs combine the simple truths with easy-to-remember rules that raise the influence of every participant. Salespeople, managers, department heads, CEOs, customer service, and front line employees will all benefit from this program.

Directed Communication™ is a communication guide towards a specific achievable objective, and it aligns with the natural process of human communication. It works through the patterns inherent in purpose and flexes to the unique aspects found in every interaction. It provides those who wish to succeed with the skills necessary to find the right fit for the right reasons.

If we are the right fit for you, we want to be your choice for a successful program. If we believe you would be better served by one of the other highly qualified professionals in our industry, we will do whatever we can to help you solve your training and program needs.

Call us today and let us help you choose the right program for your organization. Click here for contact information.

19. What does the Oxford Company logo signify?

The Oxford Company is a representation of a full moon and a cresting wave as the letters O and C. These elements were chosen to communicate the metaphor of the moon and the ocean and how they work together to create change and opportunity through their harmony in a continuous, predictable cycle. As the ocean anticipates the moon, the tide spells the difference between life and death ...so will change define your business.

In the midst of a wave about to crash upon you, like change in your life and the life of your organization, Jeffery believes that application of knowledge will land you safely on the beach, your shoulders high, and your eyes above the horizon. Click here for a more detailed history of Oxford Company.

20. Can I use or reprint articles from the Oxford Company website?

You have permission to reprint in your publication or repost to your website any articles by Jeffrey Hansler found on this Website by filling out our article request form.

If you have any additional comments or questions feel free to contact us.


for more information e-mail us! tel: 714.960.7461	Oxford Company 213 2nd Street Huntington Beach, CA 92648