SALES
TRAINING AND DEVELOPMENT
Tremendous
Telesales
Using the telephone to sell or as part of the sales process
has become a necessity in today’s business environment.
In this powerfully interactive session, you will learn the
process and communication skills to use the phone
effectively for dealing with upset customers, effective
customer service, sales prospecting, and closing sales.
In
this session you will learn to...
• Create sync between yourself and the prospect or
customer
• Properly handle and transition an angry prospect
• Use questions to enhance personal business relationships
• Use questions to guide the sales process to an agreement
• Create the immediacy required to make the decisions necessary to move to
the next step
Selling
requires determination and the communication skills to
elicit action in others. Learn the questions that spark an
individual to act with a rekindled desire and focus.
You
can add powerful sales skills to your abilities: This
program will show you how.
You'll learn
ways to...
• Guide prospects and customers to effective decisions
• Transition from customer service to sales
• Motivate yourself to accomplish what you want
• Enhance relationships through understanding critical needs
• Link needs to your products
The
key to creating a winning team is through improved
questioning skills. Sound questioning abilities create an
environment where Tremendous Telesales is
always within your power.
You, and those who attend with you, will learn new ways
to...
-
Develop
relationships with the key individuals that impact the
buying decision.
Learn the communication skills to juggle the important
relationships that affect buying.
-
Transition
prospects to areas of opportunities.
Incorporate
dialogue to develop long-term clients.
-
Discover
needs and link those needs to products and services.
Uncover value-based needs and discover the best way to
link those to your products and services.
-
Approach
prospects and customers in the manner they desire.
Learn the key personality types and how they impact
communication.
-
Move
the call to a definitive and positive conclusion to
increase sales.
Find the keys to getting prospects to push you to close
the sale.
INSTRUCTOR:
JEFFREY HANSLER For a
.pdf version of this page click
here. |
